Collecting and Using Your Personal Data
Types of Data Collected
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to name, address, email address, phone number, and financial information.
Usage data is collected automatically when using the service.
Usage data may include information such as your device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
We use Google Analytics to record information about the pages a user has seen (for example, the URL of the page, the time of day, the device used, etc.). The information that we collect is anonymized and sent to Google Analytics for analysis. Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Users may disable cookies or delete any individual cookie. In addition, Google Analytics supports an optional browser add-on that, once installed and enabled, disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement. Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). See this page for Google Analytics security and usage of data.
Tracking Technologies and Cookies
Cookies can be “persistent” or “session” Cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes set out below:
- Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
- Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
- Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.
Use of Your Personal Data
We may use your personal data for the following purposes:
- Set up your account with us;
- Conduct sales transactions;
- Personalize and improve your experience on our website and with our applications;
- Respond to comments and questions and provide customer service;
- Deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, and support and administrative messages;
- Send you information about new promotions, products, and services offered by Introverted Alpha and our selected partners; and
- Conduct an aggregated analysis of the performance of our site.
We may store and process personal information in the United States and other countries.
Sharing of Your Personal Data
We may share your personal data in the following situations:
- We use third parties such as an email service provider to send out emails on our behalf and a company to host our webite. When you sign up for our services, we will share the personal information you provide only as necessary for a third party to provide these services.
- We will co-own data that may include your name, email address, phone number, and birth date. We may use aggregate data collected for internal analysis purposes.
We do not share your personal information with third parties other than as described above and as follows:
- With third party vendors, consultants, and other service providers who are working on our behalf and need access to your information to carry out their work for us;
- To comply with laws or respond to lawful requests and legal process;
- In the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and
Retention of Your Personal Data
We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including personal data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Security of Your Personal Data
The security of your personal data is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). Introverted Alpha takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you use a password on the website, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately.
Choices About Use of Your Personal Data
You may “opt-out” of receiving promotional emails from Introverted Alpha by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes. However, opt-out requests will not apply to transactional service messages, including messages about your current Introverted Alpha account and services.
Updating and Accessing Your Personal Data
If your personal information changes, we invite you to correct or update your information as soon as possible. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services, or delete your personal information, please contact us by email at email@example.com. We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party websites or services.
Social Media Features
Our website does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us by email at firstname.lastname@example.org. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we will take the necessary steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.
Amazon Associates Disclosure Policy
Introverted Alpha is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.